gt89 Privacy Policy
Here is a complete description of how your personal information is collected, stored, used, and protected on the gt89 platform.
Introduction and Commitment
gt89 treats your privacy as its highest priority. This privacy policy ("Policy") describes our practices regarding the collection, processing, storage, and use of personal information belonging to users of the gt89 platform. When you visit our website gt89.lat, register, or use any of our services, you agree to the terms described in this policy.
We believe that creating a safe and transparent environment is the foundation of the best user experience. Using SSL encryption technology, we keep all your information secure and do not sell your data to any unauthorized third parties.
What Information We Collect
To create and manage your account on the gt89 platform, we collect the following types of information:
- Identity information: Full name, date of birth, national identity card number (where applicable), and passport details.
- Contact information: Email address, mobile number, and permanent address.
- Financial information: bKash, Nagad, or Rocket account numbers, bank account details, and transaction history.
- Technical information: IP address, browser type, device identifier information, and cookie data.
- Usage information: Activity logs on the platform, gaming history, betting records, and session duration.
- Communication records: Live chat conversations, email messages, and details of support requests.
How We Collect Information
We collect your information in several ways. Each method is transparent and operates on the basis of your consent:
- Direct provision: When you fill out a registration form, update your account, or contact our support team.
- Automatic collection: Through cookies, web beacons, and similar technologies when you browse our platform.
- Payment processing: During transactions via bKash, Nagad, Rocket, and bank transfers.
- Verification process: From documents submitted during identity and age verification.
How We Use Information
Collected information is used only for lawful and specific purposes. gt89 uses your information for the following reasons:
- Account management: To create, maintain, and secure your account.
- Service delivery: To operate gaming, betting, and payment services smoothly.
- Legal compliance: To comply with applicable laws and regulations, including identity verification and age verification.
- Fraud prevention: To maintain security measures for detecting and preventing illegal activity.
- Customer support: To provide 24/7 Bengali-language support and resolve your issues promptly.
- Responsible gaming: To monitor your gaming activity to ensure responsible gaming and to intervene where necessary.
- Service improvement: To analyze and enhance the user experience and to add new features.
- Communication: To send important updates, transaction confirmations, and support messages.
Information Sharing and Protection
Sharing Information with Third Parties
gt89 never sells or rents your personal information to third parties for marketing purposes. However, limited information may be shared in specific circumstances:
- Payment processors: With bKash, Nagad, Rocket, and other approved payment partners — solely to complete transactions.
- Technology service providers: With cloud and software service providers required to operate the platform.
- Game software providers: Specific technical information for the smooth operation of gaming services.
- Legal authorities: Where there is a legal obligation or a court order.
- Anti-fraud agencies: Where applicable, to assist in investigating illegal activity.
Any third-party partners operate under our privacy standards and data protection agreements.
Data Security Measures
We take industry-standard technical and organisational measures to keep your information secure:
- SSL encryption: All data transmissions are secured with 256-bit SSL encryption.
- Secure servers: Your information is stored in a secure and controlled environment.
- Access controls: Only authorised personnel can access your information, and only on a need-to-know basis.
- Regular audits: Our security measures are reviewed and updated on a regular basis.
- Two-factor verification: An additional verification process is triggered if suspicious activity is detected on your account.
Cookie Policy
The gt89 platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.
The types of cookies we use:
- Essential cookies: Essential for the core functionality of the platform — login sessions, security verification.
- Functionality cookies: To remember your preferences and settings — language, game preferences.
- Analytics cookies: To analyse platform usage statistics and improve our services.
You can manage cookies through your browser settings. However, disabling cookies may cause some platform features to not work properly.
Your Rights and Controls
User Rights
As a user of gt89, you have certain important rights over your own information:
- Right of access: The right to know what information we hold about you.
- Right to rectification: The right to request correction of any inaccuracies in your information.
- Right to erasure: The right to request deletion of your information in certain circumstances — however, some information may need to be retained for a defined period due to legal obligations.
- Right to object to processing: The right to object to the processing of your information for specific purposes.
- Data portability: The right to receive a copy of the information we hold about you.
- Marketing opt-out: The right to unsubscribe from promotional communications at any time.
To exercise these rights, contact our support team via live chat or write to us by email.
Data Retention Period
We retain your information only for as long as necessary. The following factors are taken into account when determining the retention period:
- Active accounts: All necessary information is retained for as long as your account remains active.
- Closed accounts: Even after an account is closed, certain information may be retained for a defined period in accordance with legal requirements and financial regulatory standards.
- Transaction records: Transaction information is retained for an extended period to meet financial regulatory requirements.
- Support records: Customer support communications are retained for a defined period to ensure quality of service.
Protection of Minors' Information
The gt89 platform is strictly for users aged 21 and above only. We do not knowingly collect or process information belonging to any minor.
Age verification is mandatory at the time of registration. If we become aware that a minor is using our platform, we will immediately close the relevant account and delete any information collected.
Miscellaneous Provisions
International Data Transfers
The servers of our technology partners may be located in various countries. For any international data transfer, we ensure that appropriate data protection measures are in place in the destination country. We only work with partners who meet our privacy standards.
Policy Changes and Updates
gt89 reserves the right to review and update this privacy policy from time to time. If there are significant changes to the policy, we will:
- Publish a notice on the platform.
- Send a notification to your registered email address.
- Update the "Last Updated" date at the top of the policy.
Continued use of the platform after any changes will be taken as your acceptance of the updated policy. We therefore recommend visiting this page regularly.
Relationship with Other Policies
This privacy policy works as a complement to gt89's other policies. Please also read the following pages to understand the complete legal framework:
- Terms and Conditions — General rules for using our services.
- Responsible Gaming — Safe gaming practices and support.
- FAQ — Answers to common questions.
Contact and Complaints
Contact Us
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your rights over your information, please contact us. Our customer support team is available 24 hours a day, 7 days a week to assist you in Bengali.
Live Chat: 24/7 direct Bengali support — log in to gt89.lat to get started
Email: [email protected]
Response time: We aim to respond to your request as quickly as possible.
When sending a privacy-related request, please contact us from your registered email address so that your identity can be verified promptly.
This privacy policy took effect in 2026 and applies to all services on the gt89 platform. Your information is safe with us. SSL Encryption • Fair Play • Secure Transactions